As small and medium-sized businesses
grow, they often struggle with phone systems
that can't grow with them. With its
best-in-class IP telephony and feature-rich
functionality, Vertical's TeleVantage system
unlocks the hidden potential inside your
existing phone system, helping your people
and your business work more responsively,
productively and profitably.
Empower your people
Vision One offers a full complement of
rich features that help your employees work
more efficiently.
- Users can instantly locate and check
the status of co-workers, initiate
conference calls or access contact
information, so they spend less time
searching for numbers and transferring
calls.
- Sophisticated "find me" call routing
capabilities ensure that your employees
receive important calls at any time, and
in any location.
- Voicemail messages are consolidated
within a single account for quick, easy
retrieval and response. Your team can
record and store voice messages or live
conversations, and create personalized,
targeted voice and broadcast messages
that save time and enhance
communication.
- With TeleVantage's award-winning
point-and-click interface, employees can
quickly and easily take advantage of
everything the system has to offer.
Enhance customer loyalty
If your customers can't get through
quickly when they call, they might go
elsewhere. TeleVantage's sophisticated call
routing not only ensures that every inbound
call is answered promptly and routed
appropriately, but also gives you the power
and flexibility to implement special
features - such as priority handling for VIP
callers, or voice broadcasting of
limited-time offers - that increase customer
satisfaction and loyalty.
Maximize revenues and
save money
TeleVantage helps grow revenues by
empowering your team to maximize business
opportunities as they present themselves.
With intelligent call forwarding, employees
never lose a sale due to a missed call. The
ability to instantly access contact
information or initiate a conference call
helps build the relationships that build
business. TeleVantage features make it easy
to gain valuable insight into business
performance through features that allow you
to monitor call volume, abandoned and
misdirected calls, or response to marketing
programs - providing valuable insight into
your business. With its software-based
architecture, TeleVantage works with your
existing phone system and grows with your
business. Whether you're adding new lines or
opening a new office, TeleVantage allows you
to incrementally expand capacity or add new
features without expensive hardware
upgrades. |
